WEBSITE TERMS OF USE
Last updated: 12 August 2026
These Terms of Use govern your use of the Nationwide Radio Supplies website.
Please read these terms carefully before using our website. By using our website, you agree to these terms. If you do not agree to these terms, you should not use our website.
These terms relate to use of our website. If you purchase products or services from us, separate Terms and Conditions of Sale apply to your purchase.
1. Who we are
This website is operated by:
Ingenso Limited
Trading as Nationwide Radio Supplies
Company number: 03920463
Registered office: Unit 4 Herne Business Park, The Links, Herne Bay, Kent CT6 7FE, United Kingdom
Website: https://www.nationwide-radio-supplies.co.uk
Telephone: +44 (0)3300 881780
References in these terms to we, us or our mean Ingenso Limited trading as Nationwide Radio Supplies.
References to you or your mean a visitor to or user of our website.
2. Other terms that may apply
These Terms of Use should be read alongside our other policies and terms, including our:
Terms and Conditions of Sale, which apply when you purchase products or services from us;
Privacy Policy, which explains how we collect and use personal information; and
Cookie Policy, which explains how we use cookies and similar technologies.
Additional terms or information may apply to particular products, services, promotions or features and will be identified where appropriate.
3. Using our website
You may use our website for lawful purposes, including:
finding information about our products and services;
purchasing products or services;
creating and managing a customer account;
requesting quotations;
contacting us or requesting support; and
accessing information, guides and other resources we make available.
You are responsible for ensuring that your use of our website complies with applicable law.
4. Prohibited use
You must not use our website:
for any unlawful or fraudulent purpose;
to send spam, malicious communications or other unsolicited material;
to introduce viruses, malware or other harmful code;
to attempt to gain unauthorised access to our website, servers, accounts or systems;
to interfere with the operation, security or availability of our website;
to attempt to circumvent security, authentication, access-control or anti-abuse measures;
to scrape, harvest or systematically extract information from our website using automated means where this places an unreasonable burden on our systems or infringes our rights or the rights of others;
to impersonate another person or misrepresent your identity or authority; or
in any way that infringes the rights of another person or organisation.
We may take reasonable measures to protect our website and systems against misuse, automated activity, security threats and abuse.
5. Customer accounts
Some website features may require you to create or use a customer account.
You are responsible for:
providing accurate information;
keeping your account information reasonably up to date;
maintaining the confidentiality and security of your login credentials; and
taking reasonable steps to prevent unauthorised use of your account.
You should notify us promptly if you believe that your account has been compromised or used without your permission.
We may suspend or restrict access to an account where we reasonably believe this is necessary to protect the account, our website, our systems, other users or our business.
6. Product and service information
We take reasonable care to ensure that information about products and services displayed on our website is accurate and up to date.
However, product specifications, descriptions, images, availability and other information may occasionally contain errors or may be changed by manufacturers or suppliers.
Images are generally provided for illustrative purposes. Colours and appearance may vary depending on your device or display, and manufacturers may make changes to products or packaging.
Nothing in these Website Terms affects any legal rights you may have in relation to products or services you purchase from us.
Purchases are governed by our separate Terms and Conditions of Sale.
7. Prices and availability
Prices and availability displayed on our website may change from time to time.
The display of a product, service or price on our website does not necessarily constitute an offer that we are required to accept.
The formation of a contract for a purchase, including how pricing errors and availability issues are handled, is governed by our Terms and Conditions of Sale.
8. Website content
The information and materials provided on our website are intended for general information about our business, products and services.
We take reasonable care in preparing our content, but general website content should not be treated as professional, technical or regulatory advice for a particular application unless we expressly state otherwise.
Where selecting, installing, programming, licensing or operating radio communications equipment requires specialist knowledge or regulatory compliance, you are responsible for ensuring that the product and its intended use are suitable and lawful for your particular circumstances.
If you are unsure about the suitability of a product, please contact us before purchasing or using it.
9. Intellectual property
Unless otherwise stated, the intellectual property rights in our website and content created by us belong to or are licensed to Ingenso Limited.
This includes, where applicable:
text;
graphics;
photographs and images;
videos;
website design;
logos and branding;
product guides and support materials; and
other original website content.
Product names, manufacturer logos, trademarks, photographs and other materials belonging to manufacturers, suppliers or other third parties remain the property of their respective owners.
You may view and print reasonable extracts from our website for your own personal or internal business use.
You must not reproduce, republish, sell, commercially exploit or systematically distribute substantial parts of our website or our original content without our prior permission, except where permitted by law.
10. Third-party websites and services
Our website may contain links to websites, content or services operated by third parties.
Links are provided for convenience and information. Unless expressly stated otherwise, a link does not mean that we endorse, control or accept responsibility for the third-party website, its content or its services.
Third-party websites and services are subject to their own terms and privacy policies.
11. Website availability
We aim to keep our website available and operating correctly, but we do not guarantee that it will always be available, uninterrupted or free from errors.
We may suspend, withdraw, restrict or change all or part of the website for maintenance, security, operational or business reasons.
Where reasonably practicable, we will try to minimise disruption.
12. Website security
We take reasonable measures to protect our website and systems, but we cannot guarantee that the website will always be free from viruses, malware or other harmful components.
You are responsible for using appropriate security measures on your own devices and systems.
You must not knowingly introduce malicious or technologically harmful material or attempt to compromise our website or systems.
13. Our responsibility to you
Nothing in these terms excludes or limits liability where it would be unlawful for us to do so.
If you are a consumer, nothing in these terms affects your statutory rights. We do not exclude or limit liability to you where doing so would not be permitted under applicable consumer law.
If you are using our website in the course of a business, we will not be responsible for loss of profits, sales, business, revenue, anticipated savings, business opportunity, goodwill or reputation, or for indirect or consequential loss arising solely from your use of, or inability to use, the website, except where such liability cannot lawfully be excluded or limited.
Any liability relating to products or services purchased from us is subject to our applicable Terms and Conditions of Sale, together with any rights that cannot lawfully be excluded or restricted.
14. Privacy and cookies
Our use of personal information is explained in our Privacy Policy.
Our use of cookies, analytics and similar technologies is explained in our Cookie Policy.
Where consent is required for optional cookies or supported third-party services, you can manage your choices using the privacy or cookie controls available on our website.
15. Linking to our website
You may link to publicly accessible pages of our website provided that you do so fairly and lawfully and do not damage our reputation or suggest an association, approval or endorsement where none exists.
You must not frame our website within another website or present our content in a misleading manner.
We may ask you to remove a link where we reasonably consider that it is unlawful, misleading or harmful.
16. Changes to our website
We may update or change our website and its content from time to time.
Information may become out of date, particularly where manufacturers change product specifications or discontinue products.
We are not obliged to keep every item of general website content continuously updated, although we aim to maintain accurate information where reasonably practicable.
17. Changes to these terms
We may update these Terms of Use from time to time to reflect changes to our website, business, services or applicable law.
The current version will be published on our website and the Last updated date at the top of these terms will be changed when appropriate.
18. Governing law
If you are a consumer, these terms are governed by English law. You may bring proceedings in the courts of England and Wales and, if you live elsewhere in the United Kingdom, you may also have rights to bring proceedings in the courts applicable where you live.
If you are acting in the course of a business, these terms and any non-contractual obligations arising from or connected with them are governed by English law, and the courts of England and Wales shall have exclusive jurisdiction, except where we agree otherwise in writing.
19. Contact us
If you have questions about our website or these Terms of Use, please contact:
Nationwide Radio Supplies c/o Ingenso Limited
Unit 4 Herne Business Park
The Links
Herne Bay
Kent CT6 7FE
United Kingdom
Telephone: +44 (0)3300 881780