COOKIE POLICY
Last updated: 13 August 2026
This Cookie Policy explains how Ingenso Limited, trading as Nationwide Radio Supplies, uses cookies and similar technologies on our website.
It should be read alongside our Privacy Policy, which explains more generally how we collect, use, share and protect personal information.
1. Who we are
This website is operated by:
Ingenso Limited
Trading as Nationwide Radio Supplies
Company number: 03920463
Registered office: Unit 4 Herne Business Park, The Links, Herne Bay, Kent CT6 7FE, United Kingdom
Website: https://www.nationwide-radio-supplies.co.uk
Telephone: +44 (0)3300 881780
Data protection enquiries: data.controller@ingenso.com
Ingenso Limited is registered with the Information Commissioner's Office (ICO) under registration number ZA734983.
2. What are cookies?
Cookies are small text files that websites can place on your computer, smartphone or other device when you visit them.
Cookies perform a variety of functions. For example, they can help a website remember that you are signed in, retain the contents of a shopping basket, remember preferences, provide security features or help website operators understand how their websites are used.
Some cookies last only for the duration of your browser session and are deleted when you close your browser. Others may remain on your device for a specified period or until you delete them.
Websites and third-party services may also use other technologies that store or access information on your device or perform functions similar to cookies. References to cookies in this policy include similar technologies where appropriate.
3. How we use cookies and similar technologies
We use cookies and similar technologies for purposes including:
operating our website and ecommerce services;
maintaining customer sessions and accounts;
remembering the contents of shopping baskets;
providing website and account security;
distinguishing legitimate users from automated activity;
preventing spam, bots, fraud and abuse;
remembering certain choices or preferences;
understanding how visitors use our website;
measuring and improving website performance;
- measuring the effectiveness of advertising and marketing;
- measuring conversions and understanding how visitors reached or interacted with our website;
- enabling advertising or audience functionality where you have provided the appropriate consent; and
enabling third-party content or functionality where you have made the appropriate consent choice.
Some technologies are strictly necessary for our website or a service you request to operate. Other technologies, including certain analytics and third-party services, are optional.
Where UK law requires your consent, we will not use the relevant optional technology until you have provided that consent.
4. Strictly necessary cookies and technologies
Strictly necessary cookies and technologies support functions required to operate our website, protect it or provide services that you request.
Our website and ecommerce system are provided using Odoo. Odoo may use cookies and related technologies for functions including:
maintaining website and customer sessions;
allowing customers to sign in;
maintaining shopping basket information;
providing ecommerce and checkout functionality;
maintaining website and account security;
protecting forms and transactions; and
remembering information necessary to provide website functionality.
Because these technologies are necessary to provide the website or services you request, we do not normally ask for consent before using them.
If you configure your browser to block these cookies, parts of the website may not work correctly. For example, customer accounts, shopping baskets or checkout functionality may depend on cookies to maintain a session.
5. Cloudflare Turnstile and security
We use Cloudflare Turnstile on parts of our website to help distinguish legitimate users from automated activity and to protect our website and forms against spam, bots and abuse.
Turnstile performs security checks when you interact with protected parts of our website. In doing so, Cloudflare may process technical information associated with your browser, device and connection.
We use Turnstile for security and abuse prevention, rather than for advertising or website analytics.
Technologies that are strictly necessary to protect our website, prevent abuse or provide a service you request may operate without optional cookie consent.
Further information about how personal information associated with these services is handled is available in our Privacy Policy and in Cloudflare's applicable privacy information.
6. Analytics
We use analytics services to understand how our website is used, measure its performance and help us improve its content, usability and services.
Google Analytics
We use Google Analytics, a web analytics service provided by Google.
Google Analytics may collect information about how visitors interact with our website. Depending on its configuration, this may include information such as:
pages visited;
dates and times of visits;
interactions with pages;
approximate geographic information;
device and browser information;
referring websites or sources; and
technical information associated with the visit.
Google Analytics uses cookies and related technologies to distinguish visits and measure website usage.
Because Google Analytics is not strictly necessary for the operation of our website, we use it only where you have provided the consent required by law.
If you do not consent to analytics, or if you subsequently withdraw that consent, Google Analytics will remain blocked or cease to be used in accordance with our consent controls.
Google processes information associated with Google Analytics in accordance with its applicable privacy and data protection terms.
Plausible Analytics
We also use Plausible Analytics to help us measure and understand website usage.
Plausible is designed to provide website analytics with an emphasis on privacy and can operate without cookies or persistent identifiers used to track individual visitors across websites.
Where our implementation of Plausible does not store information on, or access information from, your device in a manner requiring consent, it may operate without the cookie consent required for cookie-based analytics.
We describe our use of Plausible in this policy so that visitors are informed about the analytics technologies used on our website, even where a particular implementation does not use cookies.
Further information about our processing of information for analytics purposes is provided in our Privacy Policy.
Google tag technologies
We may use Google tag technologies in connection with our website, including functionality provided through or integrated with Odoo.
A Google tag may be used to support different Google services and functions depending on our configuration. These may include website analytics, measurement, conversion tracking and, where enabled, advertising or marketing functionality.
Google tag technologies may process information concerning your browser or device, pages viewed, interactions with our website, referral information, IP address and other technical or online identifiers.
The fact that our website supports or contains Google tag functionality does not necessarily mean that every available Google advertising or marketing feature is enabled.
Where a Google tag or associated functionality is not strictly necessary and applicable law requires consent, it will not be used for that purpose until you have provided the appropriate consent through our cookie preference controls.
You can subsequently change or withdraw your choices using the cookie preference controls available on our website.
Meta Pixel
We use Meta Pixel (formerly Facebook Pixel) on our website.
Meta Pixel is a technology provided by Meta which may help us understand activity on our website, measure the effectiveness of advertising and marketing, measure conversions and, where enabled and permitted, create or use audiences for relevant advertising.
Depending on its configuration and your interaction with our website, Meta Pixel may process information such as browser and device information, pages viewed, actions or interactions on our website, referral information, IP address and other technical or online identifiers.
Meta Pixel is not strictly necessary for the operation of our website. Where its use requires consent, it will remain blocked until you have provided the appropriate consent through our cookie preference controls.
If you do not provide consent, or subsequently withdraw it, Meta Pixel will remain blocked or cease to be used in accordance with our consent controls.
Meta may process information received through Meta Pixel in accordance with its own privacy and data-protection terms.
7. Third-party services and embedded content
Our website may include content, features or services provided by third parties.
Depending on the pages you visit and the functionality we use, these may include:
social media platforms, such as Facebook, Instagram, X (formerly Twitter) and TikTok;
video hosting platforms, such as YouTube, Vimeo and Dailymotion;
Google services, such as Google Maps and other embedded Google content or functionality; and
other embedded third-party content or services.
These examples describe services that our website platform is capable of controlling and do not necessarily mean that we currently use every listed service.
Third-party services may use cookies or similar technologies and may receive information about your device or visit when their content or services are loaded.
8. Blocking and controlling third-party services until consent
Our website uses Odoo's privacy and consent controls to control supported optional cookies, tags, pixels and third-party services where consent is required.
Where an optional technology is subject to these controls, it will be blocked, restricted or otherwise controlled so that it is not used for a purpose requiring consent before you have provided the relevant consent. This helps prevent optional cookies, tags, pixels or similar technologies from being used for consent-dependent purposes before you have made your choice.
This may include analytics, measurement and advertising technologies such as Google Analytics, Google tag technologies and Meta Pixel.
If you do not provide consent, affected third-party content or functionality may remain unavailable or certain optional functionality may remain disabled or restricted. For example, an embedded video, map, social media feature or other third-party content may not be displayed.
If you subsequently provide the required consent, the relevant third-party service or functionality may be enabled and may then use cookies, tags, pixels or similar technologies in accordance with the consent you have provided and, where applicable, the third party's own privacy and cookie information.
You can change or withdraw your consent using the cookie preference controls available on our website.
9. Payment services
When you make a payment or choose a payment method, you may interact with payment services provided by Stripe, PayPal or GoCardless.
These providers may use cookies or similar technologies to provide their services, maintain security, authenticate transactions, prevent fraud or perform other functions associated with payment processing.
Cookies and technologies used directly by these providers are controlled by the relevant provider and may be subject to its own privacy and cookie information.
The technologies used depend on the payment method selected, the way in which the payment service is integrated with our website and your interaction with that service.
Further information about how we process payment-related personal information is provided in our Privacy Policy.
10. Categories of cookies and technologies we use
The exact cookies and technologies used may depend on the features of our website, whether you are signed in, the pages you visit, the services you use and the consent choices you make.
Our principal categories are:
Strictly necessary
These support essential website, customer account, ecommerce, shopping basket, checkout, security and anti-abuse functions.
They may include technologies provided by Odoo and security services such as Cloudflare Turnstile.
These technologies do not normally require consent where their use is strictly necessary for the relevant purpose.
Analytics
These help us understand how visitors use our website and measure its performance.
This includes Google Analytics, which is subject to our consent controls where required.
We also use Plausible Analytics, which is designed to operate without conventional tracking cookies when used in its standard cookieless configuration.
Third-party content and functionality
These enable content or functionality supplied by third parties, such as embedded videos, maps or social media features.
Where consent is required, supported third-party services are blocked until you make the appropriate consent choice.
11. Your cookie choices
When you first visit our website, you may be presented with cookie or privacy controls allowing you to make choices about optional cookies and third-party services.
Where consent is required, you can choose whether to allow the relevant optional technologies.
You can subsequently use our cookie preference controls to change your choices or withdraw your consent.
Withdrawing consent does not affect the lawfulness of processing that took place before consent was withdrawn.
Strictly necessary cookies and technologies cannot normally be disabled through our consent controls because they are required to operate the website, maintain security or provide a service you have requested.
12. Managing cookies in your browser
Most web browsers allow you to view, delete and block cookies through their settings.
You can use your browser settings to remove cookies already stored on your device or prevent websites from setting new cookies.
Please be aware that blocking all cookies may prevent parts of our website from working correctly. For example, customer accounts, shopping baskets or checkout functions may depend on cookies to maintain a session.
Instructions for managing cookies vary between browsers and devices. Please refer to the help or privacy settings provided by your browser for further information.
13. How long cookies last
Cookies may be either:
Session cookies, which generally expire when you close your browser; or
Persistent cookies, which remain on your device for a defined period or until they are deleted.
The duration of a particular cookie depends on its purpose and the service that sets it.
Third-party providers may change the names, purposes or duration of their cookies as their services develop.
We periodically review the cookies and similar technologies used by our website and our consent arrangements.
14. Personal information and cookies
Information collected through cookies and similar technologies may, in some circumstances, constitute personal information under UK data protection law.
For information about how we use personal information, our lawful bases for processing, the organisations with which we share information, international transfers, retention, your data protection rights and how to contact us, please see our Privacy Policy.
15. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, the technologies and services we use, our consent arrangements or applicable legal requirements.
The current version will be published on this website and the Last updated date at the top of this policy will be changed when appropriate.
16. Contact us
If you have questions about our use of cookies, analytics or related technologies, please contact:
Ingenso Limited
Unit 4 Herne Business Park
The Links
Herne Bay
Kent CT6 7FE
United Kingdom
Email: data.controller@ingenso.com
Telephone: +44 (0)3300 881780
Ingenso Limited is registered with the Information Commissioner's Office (ICO) under registration number ZA734983.
